Frequently Asked Questions

We work across three tiers — Starter, Core and Premium — so the investment scales with what your business needs. Starter is aimed at solo traders wanting quick, practical fixes; Premium (our Executive Package) is a full growth engagement for businesses ready to scale up. We'll recommend a tier on your free call once we understand where you're at — no one gets sold the wrong package.

Generic business coaching isn't built for trades — it doesn't account for how quoting, seasonality, or subcontracting actually work on site. Everything we do is built specifically for trades and construction businesses, using templates and frameworks tested with people doing your kind of work, not theory borrowed from office-based businesses.

Some things move fast — a pricing fix can change your next quote. Others, like a referral system or a stronger sales pipeline, compound over a few months. We're upfront about which is which, so you always know what to expect and when.

No. Plenty of the businesses we work with are a single person with a van and a phone. We start from wherever you are — some of what we build is designed specifically to help you get your first hire right.

We build tools and templates you can use in minutes, not systems that need constant upkeep. Discovery calls and reviews are kept short and scheduled around your working day, not office hours.

That's exactly what the free discovery call is for. We'll ask about your current turnover, pain points and goals, then recommend a starting point — with no obligation to go further.

All of our packages run as a 12-month engagement, so you get sustained, consistent support rather than a one-off fix. You'll always know upfront exactly what you're committing to and what's included at every stage.

No one honestly can — results depend on your market, your follow-through and factors outside anyone's control. What we do provide is conservative, benchmarked projections (like our ROI calculator for the Executive Package) so you go in with realistic expectations, not sales-pitch numbers.